This page gives an overview of how the Equality Act and other legislation can apply to losing one’s job. This may be through being dismissed or being made redundant. If the employee resigns, there may also be legal rights, particularly if it amounts to ‘constructive dismissal’.
- Dismissal can lead to both an Equality Act claim and a claim for unfair dismissal (below). These are different claims, but will often be made together.
- Capability (ability to do the job) is the most obvious reason for dismissal that might be related to a disability.
- There are also cases on disability-related misconduct, including at least three on stammering where claimants argued that behaviour perceived as shouting or threatening, which led to their dismissal, was a result of their stammer: see below Misconduct, such as sounding “aggressive”.
- Constructive dismissal (below) is broadly where the employer’s conduct was such that the employee is entitled to terminate the contract, and decides to do so. This too is treated as a dismissal, and both the Equality Act and unfair dismissal can apply.
- Redundancy (below) is dismissal because of redundancy. There can be an Equality Act claim where the method of selecting someone for redundancy is discriminatory.
There is a separate page on Disciplinary, grievance and other procedures.
Where someone has been dismissed and disability is involved, they will commonly claim both under the Equality Act 2010 and (if they have been employed for two years) for unfair dismissal (below).
The most obvious type of dismissal where stammering could be relevant is if the employer considers the employee is not performing well enough in the job due to speech issues, ie “capability”. In fact though I’m not aware of any stammering cases about capability dismissals, the closest thing being Heatherwood & Wrexham Park Hospitals Trust v Beer, 2006 where the stammer was just part of a mental impairment. Contrast Misconduct (below) where there are various dismissal cases on stammering.
Assuming that capability is genuinely the reason for a dismissal – eg the employee is not just being picked on because of the stammer – relevant issues under the Equality Act are likely to include:
- Has the employer made whatever adjustments are reasonable to facilitate the employee being able to do the job? See In the job: Reasonable adjustments. Failure to make reasonable adjustments is generally a breach of the Equality Act, and also is likely to mean the employer cannot justify the dismissal as proportionate (below).
- Apart from adjustments to enable a person to do the job, other possible reasonable adjustments include Allocating some duties or another person or alternatively Transfer to another job. Again failure to make reasonable adjustments, as well as being a claim in its own right, will make it difficult to justify a dismissal.
- Can the employer show that dismissal was a “proportionate” response to whatever capability issues there were (the objective justification defence)? If the employer cannot show this, there is likely to be unlawful ‘discrimination arising from disability’ contrary to s.15 EqA, assuming the employer knew or should have known of the stammer. (For similar issues on recruitment, see Reason for being turned down for a job.)
- Were any reasonable adjustments made to capability/disciplinary procedures, so that the individual was not put at a disadvantage in relation to his stammer in any hearings etc?
In a claim under s.15 EqA, it seems that an employer with actual or constructive knowledge of the disability (eg stammer) does not need to know of the causal link between the disability and the capability issue which led to the dismissal: see Knowledge of causal link with disability under s.15 EqA. Eg the employer may not realise that problems are caused by trying to conceal the stammer. In practice though it is likely to be sensible to tell the employer of the link with the stammer (if they don’t know), not least so that reasonable adjustments can be considered to resolve the issue.
Probably not likely to arise with stammering, but often in disability cases the employee has been off work a long time and it is unclear whether and when s/he will be able to return. Issues here include whether it is justified to dismiss them, and whether any appropriate reasonable adjustments have been made to facilitate a return to work, perhaps a phased return.
Misconduct, such as sounding “aggressive”
One would not expect stammering to be particularly relevant to dismissals for misconduct. However there have been at least three cases where a claimant argued that behaviour perceived as shouting or threatening, which led to their dismissal, was a result of their stammer, eg speaking loudly, gesticulating. In none of the cases were tribunal claims successful, and in one (O v TC Facilities) the claimant did not actually argue discrimination. However on appropriate facts there is clearly scope for an Equality Act claim to succeed in this kind of case, most obviously under s.15 EqA. For discussion of this in the context of O v TC Facilities below, see O v TC Facilities Management>Comments: Might an Equality Act claim have succeeded? In three of the four cases below the claimant seems to have been black, and in the other one Asian.
O v TC Facilities Management, Employment Tribunal, 2020
The claimant’s employment was terminated without notice due to his alleged “verbal and threatening behaviour towards management” at a meeting. Part of the problem was him speaking loudly and quickly at the meeting – he had a stammer which caused him to do this when trying to communicate under stress. The employment tribunal rejected his claims for unfair dismissal and wrongful dismissal. He did not make an Equality Act claim.
C v Spencer & Arlington, Employment Tribunal, 2019.
The claimant was dismissed for various reasons including bullying and threatening colleagues. The employment tribunal rejected a claim that he had a stammer which (he said) started in adulthood. He contended that the stammer was why he had raised his voice in a meeting, but he gave a different explanation at the time. He had not told the employer he had a stammer. Also the tribunal said that none of the employer’s witnesses had ever perceived a stammer. His race discrimination claim also failed.
M v Asda, Employment Tribunal, 2012
The claimant was dismissed after speaking in the store to his cousin and co-worker in what was described as a loud and threatening manner. He said it was his stammer that caused him to raise his voice unusually and to gesticulate. Though apparently accepting that his stammer was a disability, the tribunal rejected his disability discrimination claim.
T v Office for National Statistics, Employment Appeal Tribunal (EAT), 2004
The claimant was black and had a stammer. He was dismissed during his probationary period principally because of a “sharp and sudden decline in his attitude and behaviour”. The tribunal held that his stammer was a disability within the DDA 1995, but that his claim failed because his dismissal was not for a reason related to his disability. The EAT upheld the decision. The claimant did make the point that other staff might wrongly interpret effects of his stammer as aggressive behaviour, but it is not clear whether that was relevant to the behaviour complained of. The tribunal and EAT also rejected his race discrimination claim.
At least in the first case above, O v TC Facilities Management, the tribunal specifically found that the claimant was not intending to be aggressive, just his stammer caused him to speak loudly and quickly when trying to communicate under stress. Whilst speaking loudly due to a stammer may be mistaken for aggression, there may perhaps be other cases where there is actually aggressive or offensive behaviour linked to a disability, eg Risby v LB Waltham Forest, 2016, where the claimant was indignant at a failure to make adjustments, or this article by rugby player Mark Jones on his stammer (walesonline.co.uk), 2021. If there is sufficient link with the disability, as ever it will depend on the particular facts and evidence whether the employer can show the dismissal is proportionate. Examples of applying the proportionality test to serious misconduct related to a disability include Burdett v Aviva (sexual assaults) and Hensman v Ministry of Defence (covert filming of colleague in shower), both 2014.
One older stammering case on dismissal due to aggressive behaviour, where the tribunal held – plausibly it seems to me – that on the facts the dismissal was not related to the stammer:
B v John Edward Crowther Ltd, Employment Tribunal, 2002
The tribunal held that abuse and taunting by staff in relation to the claimant’s stammer were unlawful discrimination contrary to the DDA 1995. The abuse was an offshoot of friction which had arisen when the claimant started to point out perceived inefficiencies in working practices. That friction also lay at the root of aggressive and intimidatory behaviour by the claimant at a meeting, for which the employer dismissed him. The tribunal held his dismissal was not unlawful discrimination, because the dismissal was not for a reason related to his disability. So his DDA claim succeeded as regards the abuse by staff, but not as regards the dismissal.
An important case on disability-related misconduct is City of York Council v Grosset, 2018. The Court of Appeal held that on a claim under s.15 EqA, an employer with actual or constructive knowledge of the disability (eg the stammer) does not need to know of the causal link between the disability and the misconduct which led to the dismissal. See Knowledge of causal link with disability under s.15 EqA. However in practice it is likely to be sensible to tell the employer of the link between the conduct and the disability (if they don’t know), not least because it may dissuade the employer from dismissing.
Dismissal will normally be preceded by a formal disciplinary or capability procedure. The Equality Act is important here in ensuring that the staff member who stammers has the opportunity to participate fully and have their say. See Disciplinary, grievance and other procedures.
If the alleged discrimination relates to dismissal (or if the person has resigned, see next paragraph), an unfair dismissal claim under the Employment Rights Act 1996 is often made as well as an Equality Act claim. For more on unfair dismissal see: ‘Check if your dismissal is unfair’ on adviceguide.org.uk.
- expiry of a fixed term contract, or
- ‘constructive dismissal’ (below), which is where the employee decided to leave but was entitled to terminate the contract because of the employer’s conduct.
An employee is dismissed for a reason related to his stammer. There may be an unfair dismissal claim as well as a possible Equality Act claim.
Subject to some exceptions, to claim ‘unfair dismissal’ you need to have worked for the employer for at least two years. This is known as the ‘qualifying period’.
B v Apcoa Parking, Employment Tribunal, 2002-03
A parking attendant with a stammer successfully claimed unfair dismissal. A supervisor making fun of the employee’s stammer was only a contributory factor in the claim.
‘Unfair dismissal’ is a distinct claim, under legislation separate from the Equality Act. Some differences between unfair dismissal and Equality Act claims are:
- No qualifying period is required for Equality Act claims (one doesn’t need to have been employed for two years).
- There is a statutory limit on compensation for unfair dismissal, but none for Equality Act claims.
- Compensation for injury to feelings is available on an Equality Act claim. On unfair dismissal the compensatory award is limited to financial loss, such as loss of salary and pension rights.
- No discrimination is required for an unfair dismissal claim.
- In an unfair dismissal claim the employer has more discretion as to what is fair: the tribunal looks at whether the employer’s action is within the range of possible reasonable responses. Under the Equality Act there is more scope for the tribunal to substitute its own view of what is ‘reasonable’ or justified.
Resignation may be ‘constructive dismissal’
Constructive dismissal is broadly where the employer has breached the employment contract so seriously that the employee decides to leave in response. Citizens Advice says that getting advice as quickly as possible is likely to be important here: see ‘Claiming constructive dismissal’ (citizensadvice.org.uk).
As well as any Equality Act claim, there will normally be a claim for unfair dismissal (subject to the qualifying period).
A woman resigns because harassment related to her stammer makes the workplace intolerable. The employer has failed to take action to address the harassment. As well as any Equality Act claim, she may have a claim for constructive dismissal and unfair dismissal.
Crisp v Iceland Frozen Foods  EqLR 618, Employment Tribunal.
A conversation between a manager and HR manager making fun of the claimant’s disability was accidentally recorded on the answering service of her home telephone. The tribunal considered that any senior manager demonstrating, even inadvertently, to an employee that they did not consider a disability should be taken seriously was likely to damage the implied term of trust and confidence. This was compounded if, as here, the employee complained about the conduct and the complaint was ignored. The claimant had resigned in response to the treatment. Her claim for unfair dismissal succeeded. (Claims for unlawful discrimination also succeeded.)
Link: Tribunal decision advises training in mental health (personneltoday.com).
B v Apcoa Parking, Employment Tribunal, 2002-03
The claimant resigned his job as a parking attendant and successfully claimed to the tribunal for unfair dismissal. The tribunal agreed that because of the employer’s conduct the claimant had been constructively dismissed and the dismissal was unfair. A relatively small part of the relevant conduct was that a supervisor had made fun of the claimant’s stammer.
A v Walkers Snack Foods, Employment Tribunal, 2001
A person who stammers claimed that he had had to resign “because of harassment, verbal bullying by my line manager, which highlighted my disability (speech impediment) (stammer) which I have had all my life…” On the facts, his claim for constructive dismissal failed.
Constructive dismissal is treated as ‘dismissal’ for the purposes of the Equality Act 2010: s.39(7)(b) EqA.
What if a resignation was not constructive dismissal?
Very often a resignation is not ‘constructive dismissal’, but an employee can still have Equality Act rights in respect of any discrimination – eg harassment or failure to make reasonable adjustments – which happened during the employment (or potentially after leaving, eg in giving references).
However particularly for things which happened before leaving, there will be the issue of whether the claim is within the three-month time limit.
Redundancy law generally
Legally redundancy is a type of dismissal. The business dismisses the employee because its requirements for employees to carry out work of a particular kind are ceasing or diminishing. (The detail of what counts as redundancy is complicated.) Unfair dismissal law and various other provisions, including the right to a redundancy payment and the Equality Act 2010, apply to redundancy.
Assuming there is genuine redundancy, issues can include:
- has the employer consulted properly with the affected employees?
- was the employee fairly chosen for redundancy out of all the other employees?
- has the employer offered the employee any suitable alternative employment which was available?
Those issues arise whether or not there is possible discrimination contrary to the Equality Act. For more on redundancy generally: ‘Check if your redundancy is fair (citizensadvice.org.uk)
Redundancy: Equality Act 2010
How may the Equality Act be relevant in redundancy?
As regards disability, the main thing is that the way in which the disabled person was selected for redundancy should not be discriminatory. So if a factor in selecting people for redundancy puts the person at a disadvantage for a reason arising from their stammer, the dismissal could well breach the Equality Act unless the employer can show the selection is justified. Potential types of Equality Act claim that may apply include (but are not limited to) discrimination arising from disability, the duty to make reasonable adjustments, and indirect discrimination. See Types of discrimination.
An EAT decision on redundancy, Mental Health Care v Biluan, illustrates how unreliable competence assessments – including oral competence assessments for people who stammer – can be if one does not look at actual workplace performance, even where no disability is involved. This case was on unfair dismissal rather than the Equality Act, but the tribunal would have examined the employer’s competence assessment even more critically if the outcome was affected by a disability falling within the Equality Act. This is because Equality Act tests – including whether dismissal of a disabled person is proportionate under s.15 EqA – are more rigorous than tests for unfair dismissal:
Mental Health Care v Biluan, Employment Appeal Tribunal, 2013
In selecting employees for redundancy, the employer carried out a competence assessment which failed to take into account the opinion of managers who had worked with the relevant employees. Managers found the results “surprising” and considered they had led to the selection and dismissal of some “very good workers”. The employer was held liable for unfair dismissal. An additional contributory factor was that the group ‘scenario’ assessments, carried out without any facilitation, were likely unfairly to favour those employees who had an outgoing personality, and disadvantage those who were ‘retiring and thoughtful.’
Also reasonable adjustments may be required to enable a disabled person to participate fully in any consultation and other procedures, for example in any appeal. See Disciplinary, grievance and other procedures.