Home » Disability equality law » Types of discrimination » Indirect discrimination

Indirect discrimination

Disclaimer – please read
This page does not apply outside Great Britain.
Last updated 6th September, 2012 (part update 29th August 2020).

This page summarises ‘indirect discrimination’ under s.19 EqA. Indirect discrimination is not likely to be that important for disability – other types of claim are much more important. For more types of claim see Types of discrimination.

What is ‘indirect discrimination’?

Indirect discrimination involves applying a practice or criterion which is apparently neutral, but which has the effect of creating an barrier for those with a particular characteristic. It is unlawful unless the practice or criterion is objectively justified.

Sex discrimination example: An employer does not allow job-sharing. This puts women at a particular disadvantage, since they are more likely to have child-caring responsibilities and to want to work part-time. A women who is put at a particular disadvantage could claim indirect discrimination unless the employer shows its rule against job-sharing is objectively justified.

In relation to disability, the technical requirements of indirect discrimination are, broadly, that:

  • a person (A) applies a provision, criterion or practice (‘PCP’) to people generally, but
  • the PCP puts people with a particular disability (including the claimant, B) at a particular disadvantage in comparison with people who do not have that disability.
  • A has an objective justification (below) defence if it shows the PCP is a proportionate means of achieving a legitimate aim.

Not so important for disability

Indirect discrimination is much more important for protected characteristics other the disability, eg for sex or religion. In the case of disability, it is likely to be easier to claim for breach of the reasonable adjustment duty, and/or for ‘discrimination’ arising from disability‘. However, indirect discrimination does apply to disability.

A job applicant invited for interview has a stammer. Even though presentation skills are not relevant to the job, the recruitment process includes a presentation exercise where candidates are assessed on oral presentation skills. This practice of assessing presentation skills is likely to put people who stammer at a particular disadvantage. Given that the skills are not relevant to the job, the practice is unlikely to be justified. So assuming the practice also puts the particular job applicant at a particular disadvantage, it is likely to be unlawful as indirect discrimination.
This is also likely to be a breach of the reasonable adjustment duty, and it may well be ‘discrimination’ arising from disability‘. (More on Presentation skills.)

Justification defence

The employer or service provider etc has an objective justification defence to indirect discrimination under s.19 if it shows the PCP is a proportionate means of achieving a legitimate aim. That link focuses on the justification defence under s.15 EqA. Largely the same considerations apply to the justification defence under both s.15 and s.19. However there are some differences.

Unlike justification under s.15 EqA, it is the PCP as a whole which has to be justified under s.19. It is not a matter of whether the employer was justified in refusing to make an exception for the claimant.

City of Oxford Bus Services Ltd t/a Oxford Bus Company v Harvey, EAT, 2018
The employer’s practice of distributing shifts to bus drivers resulted in the claimant, a Seventh Day Adventist, being required to work on his Sabbath. Was the employer’s practice unlawful as indirect religious discrimination? The EAT held that the tribunal should have considered whether the employer’s practice as a whole was justified, not whether the employer was justified in refusing to make an exception for the claimant.

Also for indirect discrimination under s.19 it may be a group test, ie one looks at the disadvantage to people with that disability.

‘Same’ disability

Indirect discrimination does not group all disabled people together. It distinguishes the ‘particular’ disability the claimant has, and the protected group (i.e. those who must be put at a particular disadvantage by the PCP) is people with the ‘same’ disability (s.6(3) EqA).

The relevant disability might be a stammer for example. However, it is not quite clear what is meant by the ‘same’ disability – eg is it ‘speech impairments’ rather than stammering in particular? See 2011 guidance: What is a ‘particular’ disability?

It may also be the discriminatory effect on those with the same disability (rather than on the individual claimant) that one looks at in deciding whether the objective justification defence applies: Objective justification: group or individual effect?


Indirect discrimination is a fairly difficult, technical area, which has been considered in many cases. There is sometimes uncertainty as to what can meet the legal requirements as a PCP, and care and expert knowledge may be required to properly formulate the PCP which one claims has been unlawfully applied.

Indirect discrimination ‘by association’?

The EU Court of Justice has held that a person can claim indirect race discrimination even though she herself does not have that particular racial or ethnic background. This case may well apply to disability in principle, but it is unclear whether and if so how it will be important in a disability context. See ‘My comments’ on the CHEZ case below.

CHEZ v Komisia za zashtita ot diskriminatsia, EU Court of Justice, 2015
An electricity company placed electricity meters several meters high in districts inhabited mainly by persons of Roma origin. This was to prevent tampering etc but also they were too high up to read. The claimant was not Roma herself but lived in such a district. The EU court held she could claim for either direct or indirect race discrimination, even though she was not Roma.

Comparison with reasonable adjustment duty

Both indirect discrimination and the reasonable adjustment duty apply to a provision, criterion or practice (PCP) which disadvantages disabled people.

However, on the whole, the reasonable adjustment duty is less technically complex.

Also it seems the reasonable adjustment duty may have more scope to require an employer etc to make an exception to its general practice, taking into account the individual circumstances of the claimant:

Morris v Secretary of State for Work and Pensions (Jobcentre Plus), [2012] EqLR 902, Employment Tribunal
The Benefit Centre at which the claimant worked applied a limit to how much part-time working there could be at the Centre. The claimant was a new mother, who also had high blood pressure which was accepted as a disability. She asked to work part-time, but the employer refused as it would breach the limit.

As regards her claim for sex discrimination, there could potentially be indirect sex discrimination because the limit on part-time working put women at a particular disadvantage, due to the greater likelihood of them having childcare responsibilities. But the tribunal held the limit was not unlawful, because the employer succeeded in showing it met the objective justification test.

However, as regards disability discrimination, the position might be different for the reasonable adjustment duty. While the present claim failed, the tribunal considered part-time working might be a reasonable adjustment for the claimant in future, if a suitable alternative part-time position could not be found within a few months. “In a disability discrimination case, the individual circumstances must be considered.”

Note: It seems likely that individual circumstances should be taken into account not only in the reasonable adjustment duty (as in this case), but also when applying the objective justification defence to ‘discrimination arising from disability’. See Objective justification defence.

Knowledge of disability

It is not clear how far knowledge of the disability may be required to be liable for indirect discrimination. See Indirect discrimination – is knowledge required?


20th anniversary of stammeringlaw, 1999-2019