Example: turned down for accountancy job

Facts This is a made-up example, to illustrate how the law might apply to a particular situation: An accountant applying for a job has a stammer which is a ‘disability’ within the Equality Act. The job involves a significant amount of work on the telephone, including with the firm’s clients, and also in meetings. The … Read more

Example: restaurant puts phone down

Facts This is a made-up example, to illustrate how the law might apply to a particular situation: A person who stammers phones a restaurant to book a table. They are struggling to speak, and the restaurant puts the phone down. It is assumed the stammer is a disability. (Note: To a large extent case law … Read more

Example: Queue in bank

Facts This is a made-up example, to illustrate how the law might apply to a particular situation: A customer with a stammer has difficulty in explaining to a bank cashier what his service requirements are. The cashier asks the customer to go to the back of the queue so as not to delay other customers … Read more