Information for businesses and other organisations in relation to people who stammer, both as employees and customers.
STAMMA (British Stammering Association)
The STAMMA website has resources:
- for employers on
- for service providers or public authorities dealing with customers or patients etc who stammer:
- Examples of adjustments for stammering and of discrimination: service providers>STAMMA resources.
- That includes their “Don’t be a knob” video ad for Stammering Awareness Day 2023.
There is also a STAMMA helpline, stamma.org/get-support/talk-to-us.
50 Million Voices
50 Million Voices, www.50millionvoices.org, is an “ambitious global initiative seeking to transform the world of work for people who stutter – and for employers and society too”. They have produced this brilliant video (2:47 mins):
Access / customer service
See my Examples of adjustments for stammering and of discrimination, for service providers and authorities exercising public functions.
More on employment
On this website
Examples of reasonable adjustments – in recruitment/promotion and also in the job. These are aimed at both employers and people who stammer.
Otherwise, my employment section is primarily aimed at people who stammer, but will hopefully also be useful for employers.
Some employers or professions have stammering networks: see Employment stammering networks.
Occupational health article
In October 2010 an article by me was published in ‘Occupational Health at Work’ journal. You can download it here: Time to talk: Stammering in the workplace (pdf). The journal is published by the At Work Partnership.
